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Crowne Plaza Melbourne Guest Services

Efficient and attentive services for a comfortable stay

Crowne Plaza’s global standards combine with local experience to create a suite of services that make our guests feel comfortable and cared for. Business travellers to our hotel will be delighted with our high speed internet, dry cleaning and laundry services, and 24 hour reception and concierge. Our room service includes in-room dining specially created to keep our guests healthy.

Internet
Internet

As a guest of Crowne Plaza Melbourne you have access to high-speed internet in your room as well as in public areas. Members of the complimentary IHG® Rewards Club enjoy free internet at Crowne Plaza Melbourne, along with a range of other great benefits. Click here to learn more and join for free.

Car Parking
Car Parking

We offer two parking options. You can use our valet parking service at $47 a day, or the self-parking option only a short walk away. Please let us know on check in if you have a vehicle and require parking.

Self-parking is available for our guests at a discounted rate of $17 per day at Care Car Park at Siddley Street Docklands (Corner of  Siddley and Flinders Street, Docklands – adjacent to Victoria Police Centre). This fee is based on a continuous 24 hour period commencing from time of entry. Should you exit the carpark within this period you will incur a $17 fee for each departure. To obtain the discounted rate, your parking ticket must be collected at the concierge desk of the hotel. Loss of the carpark ticket will be subject to the conditions of Care Car Park. Please note when parking that there are 2 Care Car Parking outlets in the area, and only the aforementioned address is available to hotel guests for $17.

Concierge
Concierge

Our dedicated hotel concierge team are on hand to make your arrival and the duration of your stay a pleasure. In addition to luggage delivery and valet parking services, our hotel concierge team will happily arrange tours, transport and other bookings for you. To experience the best of the city, ask the concierge team for their hot tips on what’s on in Melbourne.

24 hour Reception
24 hour Reception

Reception at Crowne Plaza Melbourne is open 24 hours for your convenience. Check in time is 2pm and check out is 11am. If you require an early check in or late checkout, please contact us and our team will be happy to assist you.

Room Service

We know that eating healthy, nutritious and tasty food and managing personal dietary requirements and preferences can be a challenge when you’re travelling. To solve this, we’ve incorporated healthy and nutritious meals into our in-room dining menu to keep you feeling good and eating well during your stay.

Of course, no in-room dining menu would be complete without a few room service favourites, so we’ve made sure to include them. Enjoy restaurant quality meals in the comfort of your room with this delicious service.

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