About Crowne Plaza Melbourne

Uniquely positioned as the only absolute riverfront hotel in Melbourne, Crowne Plaza Melbourne’s long-standing history in the city is what makes it an iconic stay today.
The historic riverside site once called ‘Little Dock’ formed a part of the original Port of Melbourne and was used by local sailors and seafood merchants from 1854 to 1930. In 1975 the Charles Grimes Bridge was built connecting the railway to the Victoria Dock, closing the river wharves towards the east. This fate was later sealed by the construction of the Bolte Bridge.

In 1989, the Melbourne Central Hotel opened adjoining the World Congress Centre. Since permits did not exist at that time, it was built right on the Yarra River, something that would never happen today, or ever again. This led to 2006, when Crowne Plaza Melbourne became the only absolute riverfront hotel in Melbourne offering stunning views of the Yarra river to over 100,000 guests a year.

In 2021, IHG launched Journey to Tomorrow – a  10-year plan to help shape the future of responsible travel together with those who stay, work and partner with us. Aligned to the UN Sustainable Development Goals (SDGs), it is a powerful framework for how we can focus our efforts to deliver our purpose of True Hospitality for Good to build a culture of inclusivity, help people thrive, and protect the planet at the same time.

At Crowne Plaza Melbourne, these guidelines are brought to life throughout the business, with focus on five key areas: our people, communities, carbon & energy, waste, and water. From empowering our team through development programs and empowering them to help the community, to initiating small changes like opting for sustainable alternatives for high-consumption items, and to embarking complex projects that contribute to an overall reduction in energy and carbon emissions, the program remains at the forefront of our daily operations and strategic decisions, allowing each department to

play a part in contributing to make a positive change.

It’s the things we do behind closed doors that help make the world as comfortable as a Crowne Plaza stay.

As a part of the global IHG hotel collection, Crowne Plaza Melbourne is proudly putting our green foot forward with our ‘A Greener Stay’ initiative. Guests can help us achieve our goal by opting out of housekeeping. In return we reward guests with IHG Rewards points that can be redeemed by signing up to our IHG® One Rewards program.
As an IHG Rewards member, opt out of housekeeping during your multi-night stay and earn 500 IHG Rewards points. It’s just a little way we can all help make the world a better place.

As part of Crowne Plaza Melbourne’s commitment to the local community, the hotel dedicates resources to not-for-profit organisations and their causes.

OzHarvest

Since 2019, Crowne Plaza Melbourne has been an active participant in partnership with OzHarvest, launched by IHG nationwide. OzHarvest is Australia’s leading food rescue organisation and strives to support people in need by collecting surplus food that would have gone to waste otherwise, from hotels, restaurants, and supermarkets. In 2024, the Crowne Plaza Melbourne was part of a Meet for Good initiative, that saw over 2000 meals donated to those in need. Throughout the year, team members also actively take part in individual fundraisers, soup drives and donation drives where non-perishable food items are collected by OzHarvest for further distribution.

Click here to find out more about OzHarvest.

Little Dreamers

Crowne Plaza Melbourne are also the official hotel partners of Little Dreamers, Australia’s leading Young Carer organisation, supporting young people who provide unpaid care for a family member affected by disability, chronic or mental illness. The program focuses on providing aid in the form of mentoring, tutoring, or experiences to offer recognition and reprieve from the stresses of their everyday. Since 2023, Crowne Plaza Melbourne have welcomed many young carers and their families to the hotel for a relaxing night away as part of their Dream Experience arranged by the organisation.

Click here to find out more about Little Dreamers.

Our valued employees look forward to welcoming you to Crowne Plaza Melbourne.
Our highest priority is to provide genuine care and comfort for our guests, delivered with dignity, respect and integrity, and we respectfully request that our employees are treated in the same way.
We will not condone any form of aggressive, abusive or inappropriate behaviour towards our team, visitors or other guests.
At Crowne Plaza Melbourne, we embrace diversity, champion inclusion and foster a sense of belonging for all.